Umbrella Travel - Turkey

We recently had a vacation to Turkey for which all arrangements were made by Umbrella travels. We visited Istanbul, cappadocia and Antalya.. and at each of the place, our stay was extremely comfortable, centrally located and the excursion such as balloon ride, very well planned. Our pick up and drop from the airport each time was in neat, luxurious big cars which were so comfortable. Sami made sure to inform us of our itinerary for each day in advance which helped us be prepared better.. overall a wonderful experience and I would recommend anyone traveling to Turkey to get in touch with umbrella travels! We are definitely doing that whenever we visit other locations in Turkey next

We just had an amazing Turkey vacation from 30 Nov - 04Dec. 2021, with our guide, Ms. Sonya. She is a very accommodating, understandable and charming guide. She is a 5-star tour guide.. Superb ! Overall, the services made by Umbrella agency during our tour of Istanbul and Cappadocia were great and well-planned. I will recommend Ms. Sonya as a guide to my friends and to anyone who is planning to visit Turkey.

Worst experience dealing with the most unprofessional guide and drivers during the Bursa trip and Princess Island tour. They ruined our vacation..hope people dont fall for the fake reviews that they have got posted. For the Bursa trip they picked us at 9am and we reached the cable tour site at 5pm because they stopped at various shops and buggy riding area (paid 1000TL extra)which was such a waste of time. We expected a full day in Bursa snow area instead we got 30 minutes there with guide yelling to get into the bus as he was in hurry to take us to some more shops. Our kids were literally crying due to this worst experience. They thought they can play in the snow and these horrible cheats ruined our vacation. The package includes lunch which they will serve at whatever time they feel like at the worst restaurants. They didnt even stop for dinner and dropped us back at 11pm. Princess island tour driver and guides were such racists and they just dropped us at a random spot and told we can get back ourselves by taking metro.

This is a Thankyou note for the wonderful time I had in turkey courtesy umbrella travels. Their service was amazing. Clean and good hotels Hotels with good service, pickup and drop off times were precise and the team members were amazingly cooperative because of which we had a wonderful time in turkey we went to 3 different cities Istanbul, pamukalley and cappodocia. The biggest challenge in turkey is language however with the guided could speaks English very well which made the experience memorable and also help in interacting with local people and shopping. Above all though it was not covered in our package they willingly accepted our request to take us for shopping to local malls during our leisure time. Which was cherry on the cake.I wish all the best to the entire team and specially the manager Mr.Sami. Keep up the good work. Definitely 5 star experienceThanks Wasif.M

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On time Service, Service as per package, Professionalism are the essence of the package that we expect from our tour operator. And it is very true of Mr. Sami and his Agency.We travelled from 25 Feb to 15 March 2021. We travelled Istanbul, Bursa, Antalya, Pamukkale, Cappadoccia, Trabzone, Konya and Kusadasi. We had an amazing experience of Turkish hospitality with our tour incharge Mr. Sami. They were always on time when it came to daily pickup and the remaining days schedule. They fullfilled each of the tour programe with great hospitality and professionalism.I fully recommend him for anyone who is visiting Turkey.

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İstanbul'da tek Güleryüz ve güvenli seyahat